Contact & Support
Contact & Support
We are happy to assist you.
Due to a current system migration, we are temporarily consolidating our communication through a central contact address.
This may currently lead to an increased volume of inquiries and longer response times. Thank you for your understanding.
Due to a current system migration, we are temporarily consolidating our communication through a central contact address.
This may currently lead to an increased volume of inquiries and longer response times. Thank you for your understanding.
Important Information for Processing
Important Information for Processing
Please note
- Our support team cannot check print data in advance.
- Complaints, invoice copies, shipment tracking, and order status are handled exclusively via the service portal: https://service.maisonmavune.com
To help us process your request quickly, please provide the following information:
- Please make sure to include your complete order number (starting with R...)
- Without an order number, processing may be significantly delayed.
- Please reply to existing email threads. Do not create a new request for the same issue, as this makes assignment more difficult and may delay processing.
How to reach us
Please send your inquiry by email to: [email protected]